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Lorna Mitchell: Writing Documentation Engineers Will Actually Read

EP-197 | January 28, 2025 | 43:18

Join Robby as he chats with Lorna Mitchell, open source advocate and technical writer, about the art of creating documentation that doesn’t gather dust. Lorna shares her experiences as a maintainer of the open source project RST2PDF, the value of API governance, and how documentation bridges gaps in developer experience.

Highlights:

  • What Makes Software Maintainable: Characteristics like great documentation, automated tests, and onboarding ease.
  • Documentation's Role in Long-Lived Software: Why it’s crucial for internal tools and open source projects alike.
  • Open Source in Practice: Lorna’s journey with RST2PDF and adopting a tech stack she wasn’t initially fluent in.
  • API Governance Simplified: Lorna explains the four levels of API readiness and how teams can work toward more usable APIs.
  • Writing Documentation for Engineers: How style guides can empower contributors without overwhelming them.
  • Using Tools to Improve Documentation: From linters to prose-checking tools like Veil, Lorna discusses practical tips.

Key Takeaways:

  • [00:01:00] What makes software well-maintained: documentation, accessibility, and automated tests.
  • [00:03:10] Why documentation isn’t just for new users—Lorna’s experience with revisiting her own open source projects.
  • [00:06:30] Diving into rst2pdf: Challenges in maintaining an abandoned project.
  • [00:13:45] Balancing ownership and transitioning open source projects to new maintainers.
  • [00:15:30] What is OpenAPI, and how does API governance impact usability?
  • [00:26:10] The art of concise yet helpful documentation for different audiences.
  • [00:33:00] Using examples in APIs to enhance clarity and reduce confusion.
  • [00:40:00] Tools for improving writing, from prose linters to markdown syntax checkers.

Resources Mentioned:

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